Job Description

General Purpose of Job:

Will serve as a Chronic Pain counselor for assigned Pain Management Centers under the Sparrow and University of Michigan umbrella, including related entities. A Hybrid role when appropriate with communication with manager regarding when it is essential to be present at assigned sites. Resolve or minimize the social-emotional problems, resource deficits and continuing care needs of patients and families served by the Sparrow Pain Management Center to help them adapt within their available community resources. Provide education and consultation regarding resources, collaborate to develop a discharge plan and facilitate and monitor its implementation. Assist patient/family adjust to and cope with chronic pain, diagnosis, treatment options and prognosis. A priority focus on assisting the patient in transitioning throughout their plan of care.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

Psychosocial Assessment and Interventions:

• Conducts a preliminary risk screening, assesses patients and family's psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to chronic pain and ability to cope.
• Performs comprehensive assessments of patients' medical condition, adjustment, support systems, finances, housing, behavior, cognition, abuse factors, function, and abilities, legal, and substance abuse factors to identify issues, which must be addressed throughout plan of care.
• Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs.
• Serves as a resource person and provides counseling and intervention related to treatment decisions and coping with chronic pain.
• Develops long and short-term plans with the patient/family to address problems identified.
• Provides emotional support to help patients cope with the disruptions and distresses associated with their illness/injury. Observes patient's right to self-determination and confidentiality.
• Intervenes with problems listed but not limited to: Adult Abuse, Substance Dependency, Suicide, Guardianship, Conservatorship, Durable Power of Attorney, Mental Illness, Depression, and Self-care ability.

Care Coordination:

• Coordinates and facilitates patient care progression throughout the continuum.
• A collaborative process that encompasses the following: assessment, plans, implements, coordinates, monitors and evaluates the options and services required to meet the needs of the patient.
• Works collaboratively and maintains active communication with other members of the interdisciplinary team to effect timely and appropriate patient management.
• Proactively identifies and resolves delays and obstacles to the current treatment plan.
• Collaborates with the interdisciplinary care team facilitating care for the designated case load; monitors the patient's progress with the appropriate interventions ensuring a focused plan of care and services are provided while providing high-quality cost-effective care.

Communication:

• Provides clear, concise, and timely written documentation.
• Communicate and provide information to all providers involved in the patients care.
• Communicates effectively and navigating conflicts with patients, families, members of the care team in adiplomatic and empathetic manner.
• Provide virtual visits when appropriate through the My Sparrow platforms, allowing for increased access to counseling and coping services.

Job Requirements

General Requirements	* Licensed as a Social Worker in the state of Michigan-LMSW * BLS preferred
Work Experience	* Minimum two years' experience working with patients suffering from Chronic Pain or 3 years' experience in the healthcare field. * Ability to interview, assess, organize and problem solve. Ability to identify appropriate community resources on assigned caseload and to work collaboratively with patients, families, and interdisciplinary teams and community agencies to achieve desired patient outcomes.
Education	* Master's degree in social work
Specialized Knowledge and Skills	* Maintains an environment that supports and encourages high performance and reliability through caregiver engagement, teamwork, and customer service ensuring safe quality patient-centered care. * Possess excellent verbal and written communication skills. * Promotes individual professional growth and development by meeting the requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization. * Ability to work independently and exercise sound judgement in interactions with physicians, payors, patients, and their families. * Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job including documentation on EPIC. * Travel between assigned Pain Management Centers