Janitorial Subject Matter Expert
Detroit, MI 
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Posted 17 days ago
Job Description
Janitorial Subject Matter Expert/Program Manager

Advise Clients on various aspects of Corporate Real Estate delivery. Act as Trusted Advisor that owns the process from idea to execution. Identify key priorities for each project and work to align organizational stakeholders and form overall program. Lead the project delivery team to ensure quality, speed, predictability and outcomes.

Area of Responsibility

Relationship Management
Lead the client relationship/interface for the assigned business segment(s) and any additional initiatives assigned.
Establish a "Trusted Advisor" relationship with Client counterparts as an SME.
Coordinate work and/or approvals between other internal and/or external groups.

Program Execution
Drive adherence to established processes and demonstrate agility and creativity to meet dynamic business needs.
Escalate risks throughout the organization appropriately.
Manage the approval process for all assigned projects.

Some responsibilities of the position include:
Responsible for the Janitorial departments adhering to and upholding the safety requirements from the corporate, client, federal, state, or local aspects.
Hold any safety incident to the highest priority in removing the hazard, diagnosing cause, and implementing short and long term preventative measures as efficiently as possible when the need arises.
Maintain electronic databases of equipment, best practices, job packeting and task frequencies in janitorial management, industrial cleaning and/or support subordinate efforts of same within JLL and client databases as required.
Ensure client satisfaction in daily cleaning and project tasks by scheduling, forecasting and surveying current sites and requirements.
Monitor and ensure janitorial operations in compliance with client policies while providing support and information regarding federal, state, and local requirements.
Maintain and monitor data management system to organize janitorial and industrial cleaning requirements as per various schedules and client requirements.
Participate in and facilitating various workshops and educational programs and maintain knowledge on all industry relevant publications.
Develop and implement operational standards in janitorial and industrial cleaning by advocating best practices in industry.
Plan, process and support janitorial equipment purchases and vehicle replacement for JLL based upon corporate requirements and procedures by working with the Fleet SME through existing and potential suppliers.
Provide regular Executive-Level dashboard or presentation reporting on project/program performance.
Any and all other duties and tasks assigned.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

 

Job Summary
Company
JLL
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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