Primary Location:
Comerica Great Lakes Campus
Locations:
Farmington Hills, MI US
Additional Locations:
Comerica Great Lakes Campus
Job Type:
Full-time
WorkBest Job Category:
Category B – 3-4 days in office on designated days/1-2 days remote
Job Category:
Operations
Required Experience:
3-7 years
Overtime Status:
Exempt
Job ID:
246127
Manager AFSVision Operations Reporting and Analytics
- Provide expert leadership in the Operations execution of the Commercial Loan Servicing modernization program.
- Serve as primary point of contact/lead for Reporting and Dashboard efforts related to the program (across multiple business lines and multiple functions).
- Work effectively with technology organization to ensure solutions are fit-for-purpose, scalable, transformative, and achievable within budget and timeline.
- Manage complex multi-function delivery relationships with executive leadership, establish relationships of trust with management and colleagues, and drive consensus across the organization on difficult topics.
- Proactively manage program risks and risk mitigation plans, including the proper escalation of risks in adherence with project and enterprise risk tolerances.
- Ensure transformative business requirements are developed and future state data and reporting needs are designed to meet business benefits and transformational goals.
- Ensure data capture, data movement and reporting output meet future state risk management and control environment expectations.
- Lead team to capture business requirements across multiple business units that will impact operational, financial, and regulatory reporting.
- Translate these business requirements to future state procedures and process support documentation.
- Lead team that creates, documents, and executes fully comprehensive and traceable test scripts (for multiple business lines and processes) and is leading contributor to overall testing strategy.
- Works through defect management and alternative approaches as needed.
- Drives the implementation of new processes with end-users including coordinating with training development and delivery, procedure development and adoption.
- Lead effort for business post-implementation support and prioritization of activities for remediation and/or future execution. This will include rapid response data querying, analysis, and design.
- Interact and liaise with senior leaders across the bank in the commercial bank, wealth, 4807retail/small business, technology, enterprise risk management, internal auditing, payments, treasury, finance/accounting and other teams.
- Ensure program needs are understood and considered in future state design.
- Work with partners on pre-implementation requirements.
- Select, motivate, and retain high performing talent, cultivating a spirit of teamwork with shared goals and objectives.
- Foster a culture of process improvement and innovation.
- Bachelor’s Degree from an accredited university OR 6 years of relevant experience in lieu of degree. Evidence of continued learning and enhancement of technical capabilities and awareness of modern trends preferred
- 7 years of experience with Reporting, Dashboard and Data Transformation with specific expertise in commercial loan operations
- 7 years of experience managing Commercial Loan Data and providing analytical results for decisioning
- 5 years of experience in Commercial Loan Operations leadership. Experience managing multiple related projects together as a program
- 4 years of experience having a leadership position in a converting a commercial operation through an AFSVision Implementation from business requirements, design, testing, training, procedure development and post implementation support
Comerica Great Lakes Campus8:00am – 5:00pm Monday – Friday (This position offers a hybrid work model that includes onsite and remote days as determined by the manager.)