The Payments group is looking to fill a technical writer role. You will be joining a multi-discipline team of experienced product experts and technical resources all focused on delivering a world class solution to Tyler's diverse customer base.

The Technical Writer creates technical documentation and information about Tyler software products, services, and policies and procedures.

• Researches, writes, gathers, organizes, and edits content for use as product information, online help, training materials, video scripts, support content, and other knowledge assets.
• Reports to and works closely with their Manager and Product Owners to plan and schedule projects and with other technical writers to ensure consistent and accurate information.
• Produces content that conforms to established guidelines and Tyler/Department best practices.
• Proofreads and copyedits content for proper grammar, punctuation, and style guidelines.
• Extensively tests content for accuracy and usability and sets up final user edits.
• Manages own work schedule to complete assigned tasks on time.
• Participates in cross-department teams focused on product improvement.
• Maintains a knowledge base of accurate and approved content.
• Willing to do what is required, within the confines of honest and ethical behavior, to ensure the success of Tyler Technologies and the Instructional Content Department.