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Minimum Qualifications
5years ofdigitalproduct management or related experience
Preferred Qualifications
7years ofdigitalproduct management or related experience
Bachelor's degree inarelevant field
Job Summary
The Director,Digital Product Managementdeliversmeasurable results through product solutions that meet market needs and company goals while managing all aspects of theproductlifecycle.Thisleaderis alsoresponsible for enabling team growth and expansion not only fortheirdirect product team, butforthe Product Strategy team in general.
Responsibilities
Manage, develop and mentor the team ofdigitalproduct managers by providing vision and role clarity, leadership, coaching, training and accountability to the team
As part of the Product Strategy leadership team, lead the definition of vision, strategy and roadmaps for alldigitalproducts/digitalproduct lines
Drive fundamental transformation of ourdigitalproduct offerings to support our company's goals
Make informed but quick decisions regarding the team'sandproduct's strategy and roadmaps and follow through with delivery
Work closely withclients, partners, technology, UX and business areas to champion and execute on the strategyandroadmaps
Ensure that thedigitalproduct team is creating and evangelizing end-to-end customer journeys for all current and future product offerings
Take a metrics and research-driven approach todigitalproduct innovation and theproductdevelopmentlifecycle as a whole
Use clientand market research, user feedback, usage and competitive analysis to identify unmet market needs
Be the subject matter expert forthedigitalproduct/product line in order to make quick decisions and drive change
Partner effectively with engineering and project management to drive requirements clarity and make scope tradeoff decisions
Understand and define the appropriate end-to-end process prior to embarking on product and technology enhancements
Who We Are
We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 11 consecutive years, 2010 - 2020. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 7 consecutive years, 2014 - 2020, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.
If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was once again named to FORTUNE magazine's "100 Best Companies to Work For" list in 2019 and has been included in the magazine's top one-third of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans the "#1 Place to Work in the Country for African Americans."
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.