Accountable for:

• Managing the clinical quality of OP Pediatric Psychiatry & psychotherapy services
• Budgetary responsibility including creating effective, proactive budget plans as well as remediation and capital planning
• Strategic planning for OP BHS

Ownership of:

• Quality of Pediatric Clinical Services
• Development of Pediatric Clinical Programming
• Responsible for determining when/where/provider type to recruit, departmental right-sizing, and/or service offerings by site
• Development of rational, cost-effective staffing model to support high-quality care and service
• Recruitment, retention, and management of provider leader direct reports (performance reviews, performance issues, staff files, staff schedules, etc.)
• Determines minimum requirements for hire; enforces policies & validates licensure
• Metrics management: analyzing data provided & developing effective action plans to improve performance
• Identifying cross-site trends and opportunities; developing & implementing departmental standards
• Development and management of effective continuing education requirements and service/performance expectations for OP BHS providers
• Resolution of patient complaints/clinical service recovery
• Employee engagement
• Partners with other team members to foster and champion an inclusive workplace culture
• Development of rational, cost-effective staffing model to support high-quality care and service
• Determines departmental standards such as closing/opening to new patients; clinical contact hours requirements, access expectations, vacation/out-of-office procedures, etc.

Contributes by:

• Partnering with OP Group Practice Director and OP Adult Medical Director to determine opportunities for improvement of service, quality, financial performance, etc. and execute effective process redesigns
• Providing input/expertise as needed to supervising provider for assessing BHS OP provider performance & quality/audits
• Meeting with key external stakeholders (hospital/DEM leadership, KWH/MPG leadership, external stakeholders) to ensure service goals and expectations are clear, performance is measured, and performance deficiencies are rectified in a timely manner

The HFMG centers social justice, equity, diversity, and inclusion (JEDI) as core values essential to achieving excellence in our clinical, education, and research missions. As such, we value individuals with multidimensional diverse identities, experiences, and perspectives that contribute to the cognitive diversity and energetic culture that enriches our organization. The [insert position title] will help foster an inclusive workplace environment that leverages staff diversity as a strength, supports staff wellness, and centers health equity