Become a Customer Service Lead for First Transit!
*$17.75 hourly starting pay (50 cent added if bilingual) plus a $1000 HIRING BONUS*
First Transit is seeking full time Customer Service Representatives for our Downtown Denver, Colorado call center location to act as a liaison for the internal and external customers we serve. We are seeking call takers for our operation that serves as the reservation center for the RTD Access-A-Ride program! We are seeking compassionate, driven, team-oriented people to serve our elderly and disabled customers by supporting them with transportation solutions. If you are ambitious, good with people, and enjoy a diverse community, then you will enjoy this role working with our friendly cross-functional team.
Become a part of our First Transit team as an Customer Service Lead. If you have the drive, confidence, and determination to succeed, we are looking for you!
This position coordinates daily transportation services for Access-A-Ride customers by maintaining telephone and radio communications with customers, carriers, and drivers.
First Transit is proud to offer:
Customer Service Lead major responsibilities:
Qualifications:
Customer Service Lead requirements:
First Transit keeps people moving and communities prospering - That's why we need amazing people like YOU to APPLY NOW!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.