Administrative Assistant III

Aon has an exciting opportunity to support the West Michigan Leadership in a dynamic office environment in East Grand Rapids!

This is a full time in office role out of our Grand Rapids office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Administrative Assistant III responds promptly, thoughtfully, and effectively to work requests from senior leaders. They are adaptable to changing work environments both in the office and virtually, shifting priorities, and new situations. Additionally, Administrative Assistant III possess the skills and ability to partner with leaders on confidential matters, communicate effectively and appropriately with internal resources, clients (where applicable), and other parties in a global and virtual working environment.

• Office Manager; lead facility relationships, work with third party vendors, maintain office cleanliness and inventory, etc.
• Serve as the primary point of contact for internal and external teams, handling inquiries and requests with professionalism and discretion (e.g., independently seeks out answers to questions, takes initiative, leverages network of resources to tackle problems)
• Schedules, and facilitating meetings, either virtual or in-person, securing room reservations and food ordering/delivery, if necessary
• Assists with overflow work from other areas of the business; provide backup support to other AAs as necessary
• Prepares, produces and proofreads advanced level presentations and correspondence, graphic presentations, and other documents, including editing for grammar, punctuation, and clarity
• Submits printing requests for meetings and other needs as necessary; ensures accuracy of printed materials before distribution
• Maintains OneDrive files, databases, or SharePoint sites as applicable
• Prioritizes work, makes measurable progress on assignments, and delivers quality results
• Has an advanced understanding of practice/business terminology
• Coordinates complex meeting logistics in-person and virtually; may include, but not limited to, budgeting, travel, room reservations, meeting room logistics and materials, and catering
• Actively participates in leadership meetings for follow ups and note taking when applicable
• Delegate for email management, time recording, full calendar management, expense approvals, and other special projects
• Coordinates projects and works independently
• Ability to compose materials from rough notes or independent knowledge of circumstances
• Acts as liaison between the executive and their colleagues, clients, and other stakeholders
• Strategic, solves problems, and establishes procedures that result in process improvements
• Acts as a subject matter expert for internal tools and resources
• Assists Administrative Operations Managers (AOMs) with special initiatives and workstreams
• Demonstrates leadership by contributing agenda topics and openly participating in meetings or other forums
• Create and maintain Distribution Groups
• Research and book travel arrangements
• Prepares and submits expense reports
• Records time accurately and submits according to corporate guidelines
• Attends business town halls
• Serves as an expert resource for Aon branding
• This list is not all-inclusive; other tasks may vary based on business need

How this opportunity is different

The Administrative Assistant III provides advanced administrative support to senior business leaders, and their teams, within a workgroup, practice area, or region. Support responsibilities include email and calendar delegate, travel and expense management, delegate approver, confidential projects, document production and the effective use of office applications.

Skills and experience that will lead to success

• Displays exceptional customer service skills and attention to detail
• Superior writing skills-grammar, punctuation, spelling, and proofreading
• Superior verbal and written communication skills
• Self motivated team player with ability to work independently under minimal direction
• Demonstrates strong organizational and project management skills
• Demonstrates discretion on highly confidential matters
• A wide degree of creativity and latitude is expected
• Suggests approaches for resolving problems
• Maintains a high level of confidentiality
• Ability to effectively interact with clients and team members, always maintaining professionalism with a positive attitude
• Self directed prioritization of work and projects; demonstrates measurable progress through open communication to leaders and team members consistently and with the highest quality
• Advanced level computer literacy in Microsoft Office Suite and other programs as applicable
• Minimum of 6+ years of relevant experience
• Experience working in a Professional Services field a plus

Education: High School degree or equivalent years of industry experience. Bachelors degree a plus.

The salary range for this position (intended for U.S. applicants) is $58,700 to $78,200 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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