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Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Care.com/back-up care assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
We're looking for a Technical Services Coordinator to join our team at Meijer. This position will be responsible for providing overall business support by coordinating and managing activities required for successful deployment within our corporate, distribution centers, stores, and fuel centers..
Project Management Skills:
Coordinates and manages activities required for successful deployment of projects at our corporate, distribution centers, stores, fuel centers and any business unit as required
Assists in purchasing and procurement process for hardware and software assets
Participates in Asset Lifecycle activities to ensure proper tracking of assets
Coordinates Risk Management activities to mitigate any risks that are identified
Communicates with key stakeholders regarding the status of project deployments
Coordinates and manages necessary resources and scheduling tasks
Participates in on-site activities where required including but not limited to; store pre-checks and grand openings
Coordinates and manages equipment staging and deployment
Automates repeatable manual tasks as appropriate
Technical Skills:
Coordinates, Implements, and configures vendor software applications
Assists in deployment of vendor software applications.
Optimizes packages to meet SLA/functional requirements.
Provides high-level technical consulting support on vendor applications and interfaces
Participates with other IT members, customers and other stakeholders in new product reviews, proof of concepts, pilots and full deployments/roll outs
Coordinates with ITS Security and Infrastructure teams to ensure secure deployment of vendor applications
Assists product owners in systems analysis and creation or updating of documentation for all business processes
Interfaces with the Product Owner and IT partners to develop acceptance criteria for projects features and user stories and ensures acceptance criteria are met
Works within the SAFe Agile framework and utilizes ITIL best practices
Actively participates in all team Agile ceremonies. This job role may also provide facilitation of activities for Agile teams within Meijer ITS as acting Scrum Master
This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
What You Bring with You (Qualifications):
Bachelor's or equivalent
Knowledge of project management best practices and techniques
Any SAFe certification (SSM, SASM, SA, SPC, SPMPO) preferred
Knowledge of agile practices
ITIL Foundations Certification preferred
Experience in retail environment, specifically hardware and familiarity with business systems
Business knowledge, with hands-on experience managing vendor packages for the business
Strong verbal and written communication skills with an ability to express complex technical concepts in business terms
Solid teamwork and interpersonal skills. Ability to work well on cross-functional project teams and foster team commitment to tasks
Ability to effectively adapt to rapidly changing technology and apply it to business needs
Ability to establish and maintain a high level of customer trust and confidence
Familiarity in business application design, development, installation, and modification processes
Analytical and problem-solving skills
Familiarity of secure code design principles and practices