D365 ERP Operations Implementation Lead
Chicago, IL  / Cleveland, OH  / Miami, FL  / Columbus, OH  / Dallas, TX  / Oakbrook Terrace, IL  / Grand Rapids, MI  / Nashville, TN  / Austin, TX  / Indianapolis, IN  / Tampa, FL  / Atlanta, GA ...View All
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Posted 1 month ago
Job Description

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!

Job Description:

D365 ERP Operations Implementation Lead

Crowe's Consulting Manufacturing and Distribution practice has an exciting opportunity for a D365 SCM Consultantto join our growing team. The D365 ERP Operations Implementation Leadwill be focused on leading and/or architecting solutions for D365 SCM opportunities, managing the project solution scope with customers, assisting project management to deliver the solution, and providing the application functionality leadership and direction for customer team members tasked with implementing the solution. The successful candidate will demonstrate a deep overall knowledge of D365 SCM and possess a proven track record of successfully delivering complex, full lifecycle ERP implementations. The D365 ERP Operations Implementation Lead will also collaborate with other Crowe team membersto assist in development of new solutions which solve business challenges facing thecustomers and industries we service.

The D365 ERP Operations Implementation Lead will be expected to participate in team building events and develop internal team and client relationships. Any non-client time will be spent on personal investment, internal initiatives, and administrative tasks.


  • Deep understanding of the D365 SCM platform
  • Possess skills to architect solutions that deliver results for our clients
  • Interface with customer project stakeholders, including C-level management and directors, to elicit business and functional requirements
  • Function as a subject matter expert for application design, feature optimization, availability, scalability, user experience, visualization, and data integrity
  • Developfunctional specification designs including definition of functional requirements and business scenarios
  • Drive the effective transition of requirements to delivery and development consultants, ensuring a clear and complete understanding of the requirements for a successful delivery to end customer
  • Participate and/ or lead quality management reviews including designs, prototypes, and other stages of project to ensure requirements are fulfilled
  • Engage with project teams to gather assets, best practices, and guidance from our customers to integrate and/or improve our methodologies and end customer experience


  • 5+ years of Microsoft Dynamics 365 Supply Chain Management implementation experience
  • Extensive experience working in core logistical business processes such as Sales, Purchase Procurement, Trade & logistics, and Inventory Management.
  • Experience in Manufacturing and/or Distribution industries is preferred
  • Knowledge and/or experience servicing or designing solutions for the following vertical industries: Metals, Food & Beverage, Automotive highly regarded
  • Experience working with and/or implementing complimentary third-party solutions to Dynamics 365 Finance and Supply Chain Management.
  • D365 certifications in SCM preferred
  • D365 certifications in Human Resources,Accounting, and Trade and Logistics a plus
  • Must have reputation and references with previous clients, contacts, and/or partners
  • Must be able to manage time, prioritize and communicate commitments
  • Must have strong client and internal communication skills with experience working in highly collaborative teams
  • Must be able to produce specific examples of work product (functional requirements, design, output, test plans, etc.)
  • Bachelor's degree required
  • Prior consulting organization experience preferred
  • Writing samples may be required at time of interview
  • Requires a minimum of up to 50% travel

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:

At Crowe, we know that great peopleare what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.



Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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