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Manage the flow of information regarding status of customer orders and deliveries, follow up service, etc. between the service center and the design center staff. Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited and accurately recorded in the ledger. Process blind cash balancing and exceptions. Review and control o
Posted 6 days ago
Manage the flow of information regarding status of customer orders and deliveries, follow up service, etc. between the service center and the design center staff. Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited and accurately recorded in the ledger. Process blind cash balancing and exceptions. Review and control o
Posted 6 days ago
Inspect all furniture in warehouse prior to delivery to customer's home. Repair, match and mix colors, and finish furniture as required prior to delivery to customer's home. Evaluate the damage on returned furniture. Perform necessary functions to repair for redelivery to the customer. Coordinate with the customer service manager to ensure furniture damage is properly doc
Posted 8 days ago
Handle post delivery customer service inquiries. Schedule service technicians for in house service calls. Notify customers of pre delivery damages or errors that will cause a reschedule. Monitor all open customer service requests. Maintain service logs and files. Track service requests by store, customer, designer and type of service category. Assist in providing service
Posted 15 days ago
Requisition ID 012600 Design a career that speaks to you. Ethan Allen a luxury brand committed to quality, value and our most important assets; our employees. Our Design Center Leaders act as the leader of their store with proven leadership in running a retail sales business. As a Design Center Leader, you Have a passion for design. Are able to lead, mentor and motivate a
Posted 17 days ago
Assist design team with projects. Help select fabrics, draw floor plans, participate on in home consultations when necessary. Coordinate with the design team to provide exceptional service to customers, before and after the sale. Monitor customer order status, including any delays, keeping the Design Team Manager and customer informed. Support the design team with adminis
Posted 23 days ago
Requisition ID 012328 Overview Design a career that speaks to you. Ethan Allen a luxury brand committed to quality, value and our most important assets; our employees. As the face of Ethan Allen, our Interior Designers create an experience in our Design Centers and assist clients in designing homes they absolutely love. Our Interior Design Consultants love their jobs. As
Posted 26 days ago
Train design team on design and product knowledge to ensure an increase in retail sales. Assist design team with planning and implementation of accessory home calls. Maintain a rate of sale on accents to ensure proportionate product representation. Assist design team in presentation preparation to ensure accents play a key role. Work with management on a regular basis to
Posted 2 months ago
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