The Customer Service Manager is responsible for providing guidance, training, and support to the customer service department as it relates to customer requirements, production portals, electronic communications, CUMES management, ERP management and other relevant responsibilities in New Hudson, MI. You will report to the Production Manager. ESSENTIAL DUTIES ESSENTIAL DUTI

Call Center Agent First Shift Job Locations US MI Grand Rapids ID 2024 9692 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life saving gifts from o

The Member Services Representative (MSR) is responsible for providing day to day support for credit union members/callers via inbound & outbound services. This position is required to complete detailed notes when forwarding a request to the credit union either by account tracker or email. Requests able to be handled by an MSR will be done in the most efficient manner poss

The Customer Service Manager is responsible for maintaining effective customer service for all internal and external American Seating Company customers by utilizing excellent, in depth knowledge of company products and programs as well as team members within the Customer Service Department. Our customers expect and deserve to receive superior customer service. Therefore,

Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Un

Dropship Coordinator Duro Last Roofing, the world's largest manufacturer of prefabricated roofing systems , is looking for a Dropship Coordinator. This position is located at the Corporate Headquarters in Saginaw, Michigan. Position Responsibilities; Issue /process purchase orders to vendors after internal order has been provided by the sales team Match vendor confirmatio

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Manages handling of all Aerospace customer orders Enters customer forecast and firm orders into company MRP platform as well as maintains internal database or records. Utilizes Customer specific web based portals for exchange of customer order information. Investigates and reports on production capabilities for new orders and expediting of existing orders. Coordinates exp

The Customer Service Representative will support the management of incoming calls, e mails, and chats, and will help develop brand identity with new and existing customers, as well as classify and assess customers' needs to achieve satisfaction. This position will be the front line contact between the company and the customer and will provide support to all areas pertaini

The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. ESSENTIAL JOB FUNCTIONS Provide day to day software support to customers via the telephone. Resea

The Bilingual Call Center Agent/Member Services Representative (MSR) provides day to day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or

Credit Acceptance is proud to be an award winning company with local and national workplace recognition in multiple categories! Our world class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance

The Dealer Relationship Representative is responsible for identifying potential dealers and acquiring and developing new auto and powersports dealer business relationships. In this position, you will be responsible for familiarizing dealer staff with our organization and program, which provides loans to consumers through dealers. This position plays a vital role in provid

Ensures that members are promptly and professionally served by performing a broad variety of member services functions. Job Duties (include but not limited to) Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives Opening and closing membership accounts Performs loan transactions from processing

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co workers, and referral sources as it relates to patient serv